Front Office Receptionist – Penitas, TX

Terry Physical TherapyApply Now
Front Office Receptionist Job in Penitas
Terry Physical Therapy, PC is hiring for a Front Office Receptionist job in Penitas, and we’re looking for someone friendly and organized who wants to be the first face and voice patients encounter when they walk through our doors. You’ll be the hub of a busy front office, keeping patient flow, scheduling, and daily clinic operations running smoothly from open to close, in a clinic where our tagline says it plainly: we help patients change the way they approach pain.
A Warm, Patient-Centered Practice Since 1999
Terry Physical Therapy was founded in 1999 by Dr. Onuwa Terry, who has practiced physical therapy for over 25 years and built his Mission and Penitas clinics around hands-on care and direct communication with patients. That same philosophy shapes our front office: we believe in treating each person as an individual, and our warm, professional environment values strong relationships, encouragement, and genuine community connection. When patients come into our clinic, they’re heard and seen, and the information they share with our team helps support their recovery. As the front office receptionist, you’ll help set that tone for every patient who calls or walks in, serving active adults and people recovering from injury or surgery throughout the Rio Grande Valley.
Our direct and focused approach to patient care builds trust and confidence from the first phone call, and that starts at the front desk, well before a patient ever sees a therapist. Scheduling, insurance verification, and a smooth check-in all shape whether someone feels cared for from the moment they arrive, especially for patients managing chronic pain or recovering from surgery, who often need extra reassurance during that first contact.
A Team That Invests in Its People
Dr. Terry explains his reasoning when asking staff to take on a task and makes sure everyone understands the why behind it, and the practice holds monthly staff meetings to keep the whole team connected and informed. We invest in our staff because we know that great care starts with a supported, valued team, and that includes the front office, not just the clinicians. Since much of our patient base and staff are bilingual, being comfortable working in both English and Spanish is part of daily life here, not an occasional need. You’ll be coordinating closely with our physical therapists and technicians to keep patient flow on schedule, which means this role touches nearly every part of how the clinic runs each day, from the first phone call to the moment a patient checks out.
Compensation:
- $12.50 / hour
Benefits:
- Competitive hourly pay based on experience
- Paid time off and holiday pay after eligibility period
- 401(k) plan eligibility
- Health & Supplemental insurance options
If you enjoy being the person who makes a patient’s day a little easier from the moment they walk in, we’d love to meet you. You’ll be joining a Penitas clinic built on more than 25 years of hands-on, community-rooted care, where the front office is treated as part of that same patient-first mission. The full job description and Quick Apply for this Front Office Receptionist opening in Penitas are below. It takes less than 60 seconds — no account required!
Have Questions About This Physical Therapy Technician Job Opening in Mission, Texas?
Reach Out To Marsha Terry, RN MSN, Administrator
Education: high school
Qualifications:
- High school diploma or equivalent required
- Prior front desk, medical office, or customer service experience preferred
- Reliable transportation required
Skills:
- Strong communication and multitasking abilities
- Comfortable with basic computer/EHR software
- Bilingual (English/Spanish) required
Responsibilities:
- Greet patients and manage front desk operations
- Schedule and confirm patient appointments
- Verify insurance and collect co-pays/payments
- Maintain accurate patient records and files
- Answer phones, respond to inquiries, and route calls appropriately
- Coordinate with clinical staff to keep patient flow on schedule
- Handle basic office tasks (supplies, mail, filing)

